# Sechelela Rakušan, Technical Support Engineer
> Technical Support Engineer based in Prague. Support for B2B SaaS enterprise customers: integrations, APIs and log analysis.

## Contact
- Email: smkipande@gmail.com
- LinkedIn: https://www.linkedin.com/in/sechelela-shamte-raku%C5%A1an-79043399/
- Website: https://www.sechelelarakusan.cz

## Skills
TCP/IP, DNS, DHCP, Wi-Fi, Linux, macOS, Windows, Okta, SSO, SAML, SCIM, MFA, VPN, Postman, Webhooks, Datadog, Kandji, Intune, JumpCloud, ServiceNow, Zendesk, Jira, Slack, Zoom, Teams, Google Workspace, Google Cloud, AWS

## Certifications
- CompTIA A+
- CompTIA Network+
- CompTIA Security+

## Languages
English (highly proficient), Czech (A2), Swahili (native)

Full profile: https://www.sechelelarakusan.cz/llms-full.txt